Support Center
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📱 App Launch Status
Our AI-powered applications are currently in development. Fitiva AI is coming Q1 2025, followed by Propify AI and Micro AI in Q2 2025. Join our waitlist to be notified when they're available!
Frequently Asked Questions
General
Propify AI Q2 2025
Fitiva AI Q1 2025
Micro AI Q2 2025
When will the apps be available for download?
We're excited to share that Fitiva AI will launch first in Q1 2025, followed by Propify AI and Micro AI in Q2 2025. Join our waitlist to be notified as soon as they're available on the App Store and Google Play.
How much will the apps cost?
We're still finalizing our pricing strategy. We plan to offer both free and premium tiers for each app. Pricing details will be announced closer to the launch dates. Waitlist members will receive early access to pricing information and special launch offers.
Will there be a free trial period?
Yes! We plan to offer free trial periods for all premium features. Each app will have different trial durations depending on the complexity of features. Basic features may be available for free permanently.
Which devices and platforms will be supported?
All three apps will be available on iOS (iPhone and iPad) and Android devices. We're designing them to work on devices running iOS 14+ and Android 8.0+. Web versions may be considered for future releases.
How does the AI technology work?
Our AI applications use advanced machine learning algorithms trained on vast datasets. Each app specializes in its domain - Propify AI analyzes sports and betting data, Fitiva AI understands fitness and nutrition patterns, and Micro AI focuses on nutritional science and micronutrients.
⚠️ Responsible Gambling Notice
Propify AI is for users 18+ only. Our predictions are for informational purposes and should not be considered guaranteed outcomes. Please gamble responsibly and never bet more than you can afford to lose.
How accurate are Propify AI's predictions?
While our AI analyzes thousands of data points and historical patterns, no prediction system can guarantee 100% accuracy. Our goal is to provide data-driven insights to inform your decisions. Always gamble responsibly and consider predictions as one factor among many.
What sports will be covered?
At launch, we'll support major US sports including NFL, NBA, MLB, NHL, and college sports. We plan to expand to international sports like soccer, tennis, and more based on user demand.
Can I connect my betting accounts?
We're exploring integrations with legal sportsbooks to provide seamless experiences. However, Propify AI will never place bets on your behalf or handle your funds directly. Any integrations will be read-only for tracking purposes.
Is Fitiva AI only for women?
While Fitiva AI is designed specifically with women's fitness journeys in mind, the app can be used by anyone. Our AI algorithms consider factors like hormonal cycles, body composition differences, and fitness goals that are particularly relevant to women's health and wellness.
How does the food scanning feature work?
Simply point your phone's camera at any food item, and our AI will recognize it and provide nutritional information including calories, macros, and key nutrients. The technology works with packaged foods, restaurant meals, and home-cooked dishes.
Can I use Fitiva AI without equipment?
Absolutely! Fitiva AI will offer bodyweight workouts and routines that require no equipment. You can also specify what equipment you have available (dumbbells, resistance bands, etc.) for customized workouts.
Will Fitiva AI track my menstrual cycle?
Yes, Fitiva AI can optionally track your cycle to provide personalized workout and nutrition recommendations based on hormonal fluctuations. This feature is completely optional and all data is kept private and secure.
What makes Micro AI different from other nutrition apps?
Micro AI focuses specifically on micronutrients - vitamins, minerals, and other essential compounds that most apps overlook. Our AI analyzes your complete nutritional intake to identify deficiencies and provide personalized supplement recommendations.
Can Micro AI replace professional nutritional advice?
No, Micro AI is designed to complement, not replace, professional medical and nutritional advice. Always consult with healthcare providers before making significant dietary changes or starting new supplements, especially if you have health conditions.
How does Micro AI track supplements I'm already taking?
You can manually log supplements or scan supplement labels with your camera. Micro AI will factor in your existing supplements when analyzing your overall micronutrient intake and making recommendations for optimization.
Contact Our Support Team
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Knowledge Base
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Troubleshooting
The app won't download from the App Store/Google Play
Our apps are still in development and haven't been released yet. Make sure you're on our waitlist to be notified when they become available. Check our social media and website for the latest updates on release dates.
I signed up for the waitlist but haven't received any emails
Check your spam/junk folder first. If you still don't see our emails, try signing up again with a different email address or contact our support team. Make sure to add support@propifyapp.com to your safe senders list.
Website loading issues or errors
Try refreshing the page, clearing your browser cache, or using a different browser. If problems persist, the issue may be temporary server maintenance. Contact support if issues continue for more than a few hours.
I can't remember which email I used for the waitlist
No problem! You can sign up again with your preferred email address. Our system will prevent duplicate entries, so you won't receive multiple notifications. Contact support if you need help managing your waitlist subscription.
Account Help
🔒 Account Creation
Account creation will be available when our apps launch. For now, joining our waitlist is the best way to stay informed about launch dates and early access opportunities.
How do I create an account?
Account creation will be available when our apps launch. You'll be able to sign up directly within each app using your email address, or through social login options like Google or Apple ID.
Will I need separate accounts for each app?
We're designing a unified account system that will work across all Propify App LLC applications. You'll be able to use the same login credentials for Propify AI, Fitiva AI, and Micro AI, with shared settings and preferences where appropriate.
How will my data be protected?
We take data security very seriously. All personal information will be encrypted, stored securely, and never shared with third parties without your explicit consent. Read our Privacy Policy for complete details on how we protect your information.
Can I delete my account and data?
Yes, you'll have full control over your account and data. You can delete your account at any time from within the app settings, and we'll permanently remove all your personal information from our servers within 30 days.
📧 Still Need Help?
If you can't find the answer you're looking for, don't hesitate to reach out to our support team.
Email: support@propifyapp.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
We typically respond to emails within 24 hours during business days.